Policies

On this page, you can download our customer feedback policy, self-assessment policy, and complaints annual review.

  • Customer Feedback

Customer Feedback Policy

Our customer feedback policy ensures all comments and suggestions are promptly reviewed and addressed to continuously improve our products and services.

  • Code Self Assesment

Code Self Assessment Form

Landlords must annually complete, approve, and publish a self-assessment of their complaints process, including the governing body’s response.

In-House Sales Training
Harness Your Social Proof
  • Complaints Annual Review

Complaints Annual Review

Introducing the new complaints policy and self-assessment, and providing an annual overview of complaints as per the revised handling code.

PNWHA

info@pnwha.org.uk

Apply For A Home

Affordable High Quality Housing, Prestwich, North Manchester

Andreas Casey Client

“The team at Avada Marketing Consultant is fabulous. They helped us unlock our potential online and offline. We have experienced year on year growth due to their progressive approach.”

Andreas Casey

Marketing Consultant Expert

Policies and Forms

Download our customer feedback policy, self-assessment policy, and complaints annual review here.

Customer Feedback

Self Assessment

Complaints Review

Let’s Make Things Happen

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“The team at Avada Marketing Consultant is fabulous. They helped us unlock our potential online and offline. We have experienced year on year growth due to their progressive approach.”

George Anderson

Digitalbox CEO

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